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ViewSonic starts the whole machine replacement worry-free service upgrade

January 10, 2020 13:34 Source: China Digital Audiovisual Network Font [ Big Middle Small ]

[Digital Audio-Visual Network News] ViewSonic monitor VP professional photography series and VG high-end commercial series after-sale "worry-free service" has been officially upgraded recently, and consumers who purchase ViewSonic VP and VG series monitors can enjoy three years nationwide On-site machine replacement and repair service. The upgraded new service covers 2413 districts and counties across the country. It is designed for consumers, allowing consumers to enjoy efficient and fast service at any time, and get a professional after-sales experience from ViewSonic.


The three-year on-site complete machine replacement service provided by ViewSonic not only saves consumers the worry of cross-region maintenance, but also simplifies the repair process. Consumers only need to pay attention to the "Sonic Housekeeper" WeChat public account, select "2020 purchase entrance" in the menu bar, and click " Repair" to easily place an order for repair. A customer service staff will contact you within 10 minutes to make a preliminary verification of the machine failure. If the monitor is determined to be faulty, the replacement process will be arranged directly; if the specific fault cannot be determined for the time being, professional maintenance personnel will be arranged for you to visit the service within 4 hours. After placing an order, you can also check the progress in real time through the WeChat page, and perform the acceptance evaluation after the repair is completed, so that consumers can enjoy the worry-free and satisfactory service throughout.

The upgraded "worry-free service", with simple repair process, wide service coverage, and timely on-site repairs, is a qualitative leap forward for ViewSonic's after-sales service. A perfect after-sales service system brings worry-free protection to more consumers.

In the future, ViewSonic will continue to be close to the needs of consumers, and continuously optimize the service experience, from products to after-sales service, so that consumers can fully experience the dual quality experience of quality and service.

(Edit: bingjiling)

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